How do I place an order?

Customers must create an account on our website to place an order. Customization requests can also be submitted through the website.

What are your payment terms?

Manglam Home operates on a 100% prepaid basis. Payments can be made via PayPal, debit/credit card, or other approved methods.

Can I modify or cancel my order?

Since all products are custom-made, orders cannot be canceled once production has started. However, modifications (such as size, color, or material changes) can be requested within 7 days of placing the order. Changes may affect pricing and lead times.

Do you offer international shipping?

Yes, we provide international shipping. Specific delivery timelines are mentioned on the shipping page.

Are shipping costs included in the product price?

Yes, all prices listed on our website are inclusive of shipping.

Will I receive tracking details for my order?

Yes, tracking details will be shared once the order has been shipped.

Are your products handmade?

Yes, all our products are handcrafted, ensuring uniqueness and high quality.

Do you offer custom designs?

Yes, we offer custom-made designs based on client requirements.

What materials and techniques do you use?

We work with premium materials such as Silk, Jute, Cotton, Wool, and Linen, utilizing techniques like handwoven, hand-tufted, and knotted weaving.

How should I care for my products?

A dedicated page for care and assembly instructions will be made available soon.

What is your return policy?

As all products are custom-made, returns are not accepted. However, in the event of a defect or damage, customers should contact us within 48 hours of delivery at create@manglam.com with supporting images.

Will I receive a refund if my order is damaged or defective?

If the claim is validated, we will issue a refund or provide a suitable resolution.

Do you have a physical store?

No, we currently operate exclusively online.

Who can purchase from Manglam Home?

Our website is intended for designers and boutiques.

How can I contact you?

For any inquiries, please email us at create@manglam.com.